Employment Opportunities

Job Openings

GENERAL EMPLOYMENT APPLICATION

Position: General Employment Application

Location: Lebanon, OH

Job Id: 131

# of Openings: 1

This is a General Employment Application. Please list your position of interest in the "Comments" section at the bottom of your application.

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PRODUCT SPECIALIST

Position: Product Specialist

Location: Lebanon, OH

Job Id: 148

# of Openings: Multiple

ROLE AND RESPONSIBILITIES

Are you looking for a rewarding career? Lebanon Ford is seeking professional individuals interested in helping our customers choose the new or used vehicle that best meets their needs. We need your strong customer service skills and friendly personality to serve our loyal customer base.

    WE OFFER:

  • GREAT compensation potential in addition to bonus plans and incentives and afterwards.
  • Great reputation in the community and online
  • Open floor to sell new and used vehicles
  • Potential opportunity for future advancement
  • Medical and dental plans
  • Paid time off, paid holidays, paid life insurance
  • 401(k) retirement plan, and more…

YOU PROVIDE

  • Ability to work 5-day work week including weekends. Sundays off.
  • Computer skill set; able to work in email programs and learn new software
  • Math skills
  • Positive attitude; professional image
  • Great customer service and oral/written communication skills
  • Satisfactory employment references
  • Must qualify for an Ohio Motor Vehicle Sales License
  • Must pass a comprehensive background check

Lebanon Ford has fantastic options for every customer. Come see what we have to offer. We look forward to meeting you soon! Must be 18 or older. Equal Opportunity Employer Male/Female

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LUBE TECHNICIAN

Position: Lube Technician

Location: Lebanon, OH

Job Id: 133

# of Openings: 1

Lebanon Ford in Lebanon Ohio is hiring now for a full time Lube Technicians for our rapidly growing Service Center! We have an immediate opening! For a great career opportunity with top pay potential, apply by sending resume via email.

LUBE TECHNICIAN

Lube Technician is responsible for performing lube related services for customers in a professional and efficient fashion. Reports to the Service Manager

QUALIFICATIONS

EDUCATION

Technician or Tire Store experience a PLUS High school diploma or the equivalent.

OTHER

  • Ability to read and comprehend instructions and information
  • Professional personal appearance
  • Excellent communication skills and investigative skills
  • Ability to meet company's production and quality standards
  • All applicants must be authorized to work in the United States and possess a valid and clean driver's license
  • All applicants must be able to demonstrate ability to pass pre-employment testing (background check and drug testing)
  • Work evening, weekend and holiday hours, as required

PHYSICAL REQUIREMENTS

Surroundings: Move throughout the company facility for most of the shift

Spend time outdoors in the weather and elements

Sitting: Infrequently

Standing: For prolonged periods

Walking: On a regular basis

Bending, twisting, and/or stooping: On a regular basis

Kneeling and/or Squatting: On a regular basis

Lifting: Over 50 lbs on a regular basis

Reaching and/or Lifting Overhead: On a regular basis

Climbing: Stairs

Repetitive hand/finger movement: On a regular basis

Grasping/Grabbing with hands: On a regular basis

Pushing and Pulling: On a regular basis

EXPECTATIONS

GENERAL EXPECTATIONS

  • Devote himself/herself to insuring satisfaction to customer
  • Determine management, production and quality requirements by asking questions and listening
  • Attend company meetings, as required
  • Maintain a follow-up system that encourages follow through with assigned projects
  • Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals
  • Review and analyze actions at the end of each day, week, month and year to determine how to better utilize time and plan more effectively
  • Understand the terminology of the business and keep abreast of technology changes in products and services
  • Follow lawful directions from supervisors
  • Understand and follow work rules and procedures
  • Participate in performance management
  • Interact well with others and be a positive influence on employee morale
  • Uphold the company's non-disclosure and confidentiality policies and agreements
  • Work evening, weekend and holiday hours, as required

JOB SPECIFIC EXPECTATIONS

  • Perform lube oil filter services in a professional manner and performs vehicle inspections, as required
  • Provide excellent customer service for all customers whether external or internal, specifically offering dependable vehicle service
  • Receive service assignments from the service writer or service manager
  • Have the 'lube' work finished within the allotted time. Set goals, develop skills and constantly increase efficiency skill level
  • Maintains equipment in good working condition and maintains the work area in a safe, clean and organized manner
  • Make sure the proper paperwork is completed and filed after every job completion
  • Keep your technical qualifications current by finishing any required training programs
  • Take care that the vehicle is cleaner when the job is completed than when the customer dropped it off

JOB BENEFITS

  • Additional compensation opportunities
  • Advancement opportunities
  • 401(k) Plans available
  • Continual professional development & training
  • Employee Health Care available after probation period
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SERVICE ADVISOR

Position: Service Advisor

Location: Lebanon, OH

Job Id: 135

# of Openings: 1

SERVICE ADVISOR

Reports to the Service Manager while working closely with the Technicians and other service department associates

POSITION DESCRIPTION

The Service Advisor is Lebanon Ford's first-line customer relation and service sales representative. Ensure the proper satisfaction of customer and vehicle related problems, meeting pre-determined service sales objectives and the thorough and accurate performance of designated administrative duties.

QUALIFICATIONS

EDUCATION

  • High school diploma or the equivalent.
  • ASE certified

OTHER

  • Excellent communication skills and investigative skills
  • Valid and clean driver's license
  • Enjoy working with people
  • Knowledge of automotive maintenance and repairs
  • Knowledge of dealership computer systems
  • Strong mechanical aptitude
  • Experience as a Service Advisor in an auto dealership or a related business
  • Professional personal appearance
  • Proven sales skills a must
  • Ability to meet company's production and quality standards
  • Ability to multi-task in a fast paced environment
  • All applicants must be able to pass pre-employment testing: background check and drug test

JOB RESPONSIBILITIES

  • Follow corporate objectives with regard to profitability and customer satisfaction
  • Promptly meet and greet customers in a friendly and courteous manner
  • Provide an accurate estimate for all services and repairs sold
  • Personally turn all complaints over to the Service Manager and Parts Manager that cannot be satisfied by the Service Advisor
  • Sell the proper repairs and/or services that meet the customer's needs
  • Obtain accurate parts and labor prices using the appropriate price source
  • Provide an estimate to every customer at the time of write-up
  • Obtain the customer's written approval on all Repair Orders at the time of write-up
  • Obtain properly documented telephone approval for all add-on sales when the customer is not at the store
  • Meet or exceed sales objectives as set by management
  • Answer incoming telephone calls promptly, courteously and make every effort to satisfy the caller's inquiry
  • Maintain communication with the technical staff regarding job status changes
  • Remain continuously posted on the Service Dept. work load to determine what kind of work the shop can quickly accommodate
  • Inform the sales department of potential used vehicle sales customers
  • Follow up on the following day's appointments
  • Perform specific administrative functions as directed by management
  • Contact the customer upon completion of their vehicle
  • Interact well with others and be a positive influence on employee morale
  • Attend company meetings as required
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SERVICE PORTER

Position: Service Porter

Location: Lebanon, OH

Job Id: 132

# of Openings: 1

Service Drive Porter represents an excellent opportunity whether you want to establish a long and rewarding career in automotive service/sales or showcase your talents in order to move into other areas of our company. We regard this new role as one of the most vital in our organization, and we'll ensure that you receive extensive ongoing training. Under direction of the Service Manager, the Porter is responsible to ensure every service guest has an exceptional experience.

KEY ROLES & RESPONSIBILITIES:

  • Greet every Service Guest
  • Prepare vehicles to be serviced
  • Assist Service Advisors
  • Ensure a clean, well-maintained Service Drive
  • Active delivery of vehicle to customer after completion
  • Additional duties as assigned.

JOB BENEFITS:

  • Additional compensation opportunities
  • Advancement opportunities
  • Departmental cross-training opportunities
  • Continual development & training
  • 401K Plans available
  • Health Care available
  • No Weekend hours

JOB REQUIREMENTS:

  • Must have personable & engaging personality
  • Good Communication Skills
  • High School Diploma or general education degree
  • Ability to work in a fast-paced, ever-changing environment
  • Ability to stand for extended periods of time, working both indoors and outdoors
  • Valid Drivers License, able to pass background checks and drug test
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Contact

Lebanon Ford Inc.

770 Columbus Ave
Directions Lebanon, OH 45036

  • Sales: (513) 932-1010
  • Service: (513) 932-1010
  • Parts: (513) 932-6922

Hours

  • Monday 9:00AM - 7:00PM
  • Tuesday 9:00AM - 7:00PM
  • Wednesday 9:00AM - 7:00PM
  • Thursday 9:00AM - 7:00PM
  • Friday 9:00AM - 6:00PM
  • Saturday 10:00AM - 4:00PM
  • Sunday Closed
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